Suit & Tuxedo FAQ

Yes. We offer suits, tuxedos, and coordinating accessories for purchase or rental. We ship purchases within our delivery area. Pick up online rental orders at our San Jose store.

Use our appointment booking page to select an available appointment. Contact us if you need help choosing an appointment or planning for your event.

Tuxedo Fashions is located at 363 Meridian Ave., San Jose, CA 95126.

No. You can check out as a guest. Account creation is not currently offered during checkout.

Yes. Available fabric swatches cost $3 each, including shipping. Orders containing only fabric swatches do not need to meet the free standard shipping minimum.

No. Pick up online rental orders at our San Jose store. Follow the pickup and return dates on your rental order or agreement.

Your rental includes up to five calendar days, counting both your pickup date and your return date. If you reserve more than five days, each additional day costs $10 for the entire reservation, regardless of how many rental items it contains. This charge appears in your order summary as Additional Rental Days.

Return your rental by the agreed return date on your order or rental agreement. If you return your rental order after the agreed return date, we charge $20 for each day it is late. This fee applies once per rental order, regardless of how many rental items it contains. The daily late fee stops on the day you pay Tuxedo Fashions the replacement cost. See our Rental Contract for full terms.

Yes. The rental price includes professional cleaning. Charges for loss or damage may apply under the Rental Contract.

Rental cancellations follow the timing, charges, and refund or credit options in our Rental Contract. Only the customer who placed the order can cancel the rental. Visit our San Jose store at 363 Meridian Ave. or email cs@tuxedofashions.com. Please provide your order number. We do not accept cancellations by phone. An in-person cancellation counts on the date you make the request at the store. An email cancellation counts on the date you send your request, even if we read it later. Purchase cancellation rules do not apply to rentals.

We ship to the 48 contiguous United States and Washington, D.C. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

Standard shipping is based on your merchandise subtotal after discounts and before tax:

• Under $100: $20.
• $100–$149.99: $10.
• $150 or more: Free.

Fabric swatches include shipping. Expedited and overnight shipping cost extra. See our Shipping Information for details.

We process standard and expedited orders within one business day after payment confirmation. Special orders are the exception. After shipment, standard delivery takes up to five business days. Expedited delivery takes two to four business days.

Transit time is separate from processing time. Carrier delays, weather, holidays or remote locations may affect delivery. Contact us before ordering if you need your purchase for a specific event date.

Yes, for an additional charge. Overnight orders placed before 9:00 AM Pacific Time on a business day ship that day for next-business-day delivery. The same-day shipping cutoff does not apply to special orders.

Special orders ship directly from the manufacturer to you when ready. Standard processing times do not apply. Contact us before ordering if you need availability or expected shipping information.

Once your order ships, you will receive a shipment confirmation and tracking number by email.

Regular purchases canceled before shipment receive a full refund to the original payment method, with no cancellation fee. Contact us promptly to request cancellation.

You cannot cancel special orders after we submit them to the manufacturer. For an order that has already shipped, see our Exchanges & Returns Policy.

Contact cs@tuxedofashions.com or 844-378-8937 promptly with your order number and details so we can help resolve the issue.

We must receive eligible merchandise back within 15 days after you receive your order. In-store purchase deadlines begin when you collect your purchase.

Refunds go to the original payment method, with no restocking fee or deduction of the original shipping charge. See our Exchanges & Returns Policy for all conditions.

Request an exchange within seven days of receiving your order. Ship the original merchandise back within 15 days of receiving it, or bring it to our store within that period. Exchanges are subject to availability.

Items must be unused, undamaged, unworn and unaltered. Include the original packaging, original tags if applicable, and a receipt or proof of purchase. You cannot return or exchange special orders.

Eligible returns for a refund include free return shipping. For one exchange per item, we provide free shipping in both directions. You must meet the deadlines and merchandise conditions. Additional exchanges do not include free shipping. Submit the return or exchange request form for approval and the appropriate shipping label before mailing merchandise.

Yes. You can return or exchange eligible online purchases at our San Jose store within the applicable deadlines. The same purchase return and exchange policy applies to online and in-store purchases.

Please submit the return or exchange request form before bringing your merchandise to the store.

You may receive a full refund instead if we receive the original merchandise back within 30 days after you receive the original order. The merchandise must also meet the return conditions.

Submit all return and exchange requests using the form on our Exchanges & Returns page. Please submit the form before shipping merchandise or bringing it to our store. The applicable deadlines and merchandise conditions still apply.

Our Privacy Policy explains what information we collect, how we use it, and how to make a privacy request.

Call 844-378-8937, email cs@tuxedofashions.com, or visit Tuxedo Fashions at 363 Meridian Ave., San Jose, CA 95126.