Shipping Information

Shipping Information for Purchases

Review our shipping information for delivery areas, rates, processing times and tracking. Rental pickup details appear below.

All products we sell ship directly from our suppliers located within the continental United States. Direct supplier shipping applies to regular purchases as well as special orders.

Our purchase delivery area covers the 48 contiguous United States and Washington, D.C. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

We do not ship rentals. Pick up online rental orders at our San Jose store.

Standard Shipping Rates

We calculate standard shipping charges using your merchandise subtotal after discounts and before tax:

• $0.01–$100.00: $20 standard shipping.
• $100.01–$149.99: $10 standard shipping.
• $150 or more: Free standard shipping.

Fabric swatches: The $3 price per swatch includes shipping. The standard shipping minimum does not apply to orders containing only fabric swatches.

Additional charges apply to expedited and overnight shipping. Free standard shipping does not include these upgrades.

Order Processing

We process standard and expedited orders within one business day after we confirm payment. Special orders are the exception; see the details below.

We process orders placed on weekends or holidays on the next business day. Business days are Monday through Friday, excluding holidays.

Shipping Methods and Delivery Times

The following transit times begin when your order ships. Processing time is separate.

• Standard shipping: Delivery within 5 business days after shipment.
• Expedited shipping: Delivery within 2–4 business days after shipment. Additional charges apply.
• Overnight shipping: Delivery the next business day after shipment. Additional charges apply.

Overnight cutoff: Orders placed with overnight shipping before 9:00 AM Pacific Time on a business day ship that same day. The same-day shipping cutoff does not apply to special orders.

Carrier delays, weather, holidays or remote delivery locations may affect delivery times. If you need an order for a specific event date, contact us before ordering to discuss timing.

Special Orders

Special-order items ship directly from the manufacturer to the customer when ready. The standard one-business-day processing time and same-day overnight shipping cutoff do not apply.

Contact us before placing a special order if you need information about availability or expected shipping timing.

Shipment Confirmation and Tracking

Once your order ships, you will receive a shipment confirmation and tracking number by email. Use the tracking number to follow your package on the carrier’s website.

Lost or Damaged Shipments

If your package is lost or arrives damaged, contact us promptly at cs@tuxedofashions.com or 844-378-8937. Include your order number and details about the issue so we can assist you and work with the carrier to resolve it.

Returns and Exchanges

For eligibility, deadlines, and return-shipping arrangements, please review our Exchanges & Returns Policy. You cannot return or exchange special orders.

Rental Pickup

Pick up online rental orders at:

Tuxedo Fashions
363 Meridian Ave.
San Jose, CA 95126

Please follow the pickup and return dates on your rental order or agreement. See our Rental Contract for rental terms.

Need More Shipping Information?

Email: cs@tuxedofashions.com
Phone: 844-378-8937